by Rebecca C. Rebecca C. No Comments

3 Things I Learned While Doing Social Media with the Super Bowl Team

When the call came out for volunteers to help with the Social Media for the Super Bowl I was immediately interested! I knew that it was a once in a life time opportunity that I could not pass up. I had opportunities that I would not have had otherwise and I met people I would not have met normally.
I was excited to be doing it with some of my friends. I went in thinking that we were going to ROCK their social media but I came out with some tips that can be applied not only to the Social Media Team but to teams in general.

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  1. Every aspect and person of your team is important. We had listeners, captains and leads. The listeners were the front line people. they were the ones who monitored the feeds for threats, issues and items that needed responses. They reported to the captains. The captains were the ones who decided if the responses were appropriate and approved or declined the responses. And the leads were there to insure that everything was handled and to supply more responses, if needed.
  2. Preparation is important for an event of any size. There are bound to be things that go awry and It is important to have the small things taken care of. Know what is needed for the event itself, but know what volunteers will need. Also know where your needs are and let your volunteers know before hand.
  3. Give more information than not enough. When you email your volunteers, give them more information than what you think they will need. When you say you will send them information, make sure you send them that info. Explain why you are putting them in a certain position and make sure that they understand the role of that position.

This was an incredible experience that I don’t think I will ever get again (unless the Super Bowl comes back to Houston). Why was I so excited about it even though It was a volunteer opportunity? Ummm…hello, Super Bowl? it was a chance to do something bigger than you and me! Even though it was volunteer, it looks REALLY good on my LinkedIn (under the volunteer section). I got to meet people from Twitter (yup that is them in the pic!) and we got really cool swag.

Have you volunteered for something that you were so stoked about that you didn’t care it was not paid? Let me know!